Stupid User Syndrome
A taste of my newest article on Peachpit.com:
“Users do some awfully dumb things. Chalk it up to Stupid User Syndrome—the disease that causes otherwise perfectly normal people to become total morons as soon as they turn on their computers. They’ll make one ridiculous mistake after another, even when using painfully obvious designs. They’ll write an entire resume and forget to save it. They’ll ask the staff at the Internet cafe for the password to their personal email accounts. While at the local library, they’ll enter the username for their home machines into a browser’s Address bar and wonder why they can’t access their personal files.
So, who are these stupid users and how can we stop them from taking over the web?
Surprisingly, the answer isn’t so simple. (And please, don’t walk away from this article until you’ve read the last few paragraphs.)”
Posted by Robert on August 5th, 2008